SHIPPING & RETURNS
SHIPPING
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We will dispatch your order the very same day if placed before 4pm GMT Monday to Friday. Orders received later than 4pm GMT, or over a weekend, will be dispatched the following working day.
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A 'working day' includes Monday to Friday, and does not include Saturday, Sunday or Bank Holidays. Orders placed on a weekend or bank holiday day will be collected by our shipping agents on the next working day.
Please allow 3-5 working days for UK orders to be delivered and up to 14 working days for the rest of the world.
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EXCHANGES & RETURNS
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For an exchange/returns label, please get in contact with us via the Contact Us page. We will then send you an exchange/returns label and the address to send your order back to us.
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Please do try and reuse your biodegradable mailer should you wish to return your order to us.
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Once we receive your returns, please allow up to 10 working days for your refund/exchanged order to be processed.